ANSWERS TO POPULAR QUESTIONS

HOW IT WORKS?

We give you a QR code; 

— Install the stories-album application 

— Point the camera at the QR code 

— We are waiting for the content to load, (indicated as a percentage); 

— We point the camera with the running program on the photo (even on the monitor) and the magic of augmented reality on the smartphone screen.

WHICH VIDEO CAN I USE?

You can use any video from your phone or camera. Format in mp4.

WHICH PHOTO CAN BE USED?

You can use any photo from your phone or camera. Important: The photo must be sharp. Format in JPEG. If the photo will be printed in a photo book, canvas, etc., please send the photo cropped in this size, as not matching the proportions will produce a shifted reproduction.

REQUIREMENT FOR THE PREPARATION OF PHOTO AND VIDEO

Correct aspect ratio. That is, the photo and video should be proportional, let’s say the photo is horizontal — the video is also horizontal. For HD or Full HD video, you need a photo in 16:9 aspect ratio. IF THE PROPORTION DOESN’T MATCH, PART OF THE VIDEO WILL BE CUT AND CENTERED AUTOMATICALLY!!!

OUR HELP IN PREPARING THE VIDEO

We also offer a video production service. Cropping video to photo size, overlaying music — the cost of the service is 2$ is calculated in the order form. To do this, just select — Video preparation

WHAT ARE THE DEVICE REQUIREMENTS FOR VIEWING LIVE PHOTOS?

You can view Live Photos both on your phone and on your tablet. Works stable for: iOs: smartphones from iPhone 5s, tablets from iPad mini or air 2013Android: Smartphones and tablets from version 5To activate the photo, you need 1GB of free RAM

PREPARING AND TRANSFERING FILES

It is enough to send us photo and video files for AR. Rename the files so that their names match. For example: photo_01, video_01: photo_02, video_02 etc. Upload files through a file sharing service by clicking on the “upload files” button and send us the link to the order form

ADDITIONAL INFORMATION

- there are no restrictions on downloads and installation on devices; 

— video duration is unlimited, the file is limited only by volume, up to 300 mb; 

— after the first download of the project, you do not need the Internet to view it later, everything works offline; 

— you can revive the photo once replicate endlessly, all photos can be viewed through the program for free; — you pay after checking the test version of the QR code for operability.

FOR SCHOOL PHOTOGRAPHERS

The answer to the question of how to calculate the price for a group or class. If there are 20 people in a class/group and you filmed 20 video interviews and photos, then the total cost of augmented reality per class will be: 20×2$ = 40$. Dividing this amount by the number of albums (for example, you will print 20pcs) $40 / 20pcs = $2, we get the cost of augmented reality for one album — $2 (that is, the cost of your album for each customer will increase by only $2 and at the same time there will be 20 live photos in each album) All photos on all albums will be tied to one QR code (just print it or paste it into each album)